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Domains - Basic Redirect

This article deals with domain redirect, i.e. changing an address to another domain. If you want to direct a domain to a specific service, follow the instructions in the article Domains – Directing to services.

Basic domain redirect does not work with HTTPS. If you want to redirect a domain over HTTPS, follow the instructions in the chapter HTTPS redirect via WEDOS Protection or the article Webhosting – Domain redirect with HTTPS.

In this guide you will learn:

Website redirect

You can redirect a domain to another website in two ways, each with its own advantages and disadvantages:

  • Redirect via the customer administration is very easy to set up, both for the main domain and for all subdomains that do not have their own DNS record. However, this redirect by itself does not work with HTTPS and can only be set for domains registered with us.
  • Redirect via webhosting can work with HTTPS and can be set for any domain or subdomain. However, to set it up you need an active webhosting service with aliases (NoLimit, NoLimit Extra variants). The setup itself requires editing files via FTP.

Basic website redirect

Basic website redirect in the administration will take effect within 1 hour if set up correctly.

Before setting it up, make sure that the address you are redirecting to does not redirect back to the original domain.

Before setting up the redirect in the customer administration, make sure that:

Then proceed as follows:

  1. Log in to the customer administration ⧉.
  2. In the top menu, select Domains.
  3. Select the domain you want to redirect from the menu.
  4. In the left menu, select Redirect settings.
  5. In the WWW redirect box, enter the address you want to redirect to.
  6. Click the Set redirect button.
Set domain redirect in administration
Setting up domain redirect in the customer administration
Setting up domain redirect in the customer administration

If you want to cancel the redirect, direct the domain to a service, or edit DNS manually.

HTTPS redirect via WEDOS Protection

If you want the redirect to work with HTTPS as well, you can use one of the features of the WEDOS Protection ⧉ system. Proceed as follows:

  1. Activate the WEDOS Protection add-on service on the domain.
  2. Set the domain DNS records according to the instructions in the WEDOS Global administration ⧉.
  3. After WEDOS Protection activation is completed, check that the domain has the Target IP address ⧉ set to 46.28.105.4.
Checking the target IP address in WEDOS Protection
Checking the target IP address in WEDOS Protection

With this setting, if a user enters the redirected domain in the form https://..., the redirect will go through and will not end in an error. However, the entire redirect process is not encrypted, so you will see an HTTPS warning next to the IP address of the redirect server.

HTTPS redirect via Webhosting

Instructions for redirecting via Webhosting can be found in the article Webhosting – Domain redirect via HTTPS.

Email redirect

Always redirect emails to a mailbox on a different domain.

If you need all emails for a domain to be routed to one mailbox, set up a domain catch-all according to the instructions Emails – Domain, permission, limits.

You can redirect emails:

  • From a domain registered with WEDOS. In this variant, you do not need web hosting or email hosting; an existing email mailbox on another domain is sufficient. The system redirects all emails sent to any address (mailbox) of this domain to the specified mailbox.
  • From a hosting mailbox. This redirect variant affects only one specific mailbox instead of the whole domain. Instructions for setting it up can be found in the article Emails – Mailbox redirect.

Redirect from a domain

Email redirect from a domain in the administration will take effect within 1 hour if set up correctly.

Before setting up the redirect, make sure that:

Then proceed as follows:

  1. Log in to the customer administration ⧉.
  2. In the top menu, select Domains.
  3. Select the domain you want to redirect from the menu.
  4. In the left menu, select Redirect settings.
  5. In the Email redirect box, enter the address you want to redirect to.
  6. Click the Set redirect button.
Set domain redirect in administration
Email redirect from a domain
Email redirect from a domain

If you want to cancel the redirect, direct the domain to an existing service, or change the MX DNS records manually.

Redirect from a mailbox

Set up the redirect directly on the mailbox of the Webhosting service (incl. WMS), Mailhosting, or WebSite according to the instructions Emails – Mailboxes.

Common problems

Common problems with basic domain redirect include:

Website redirect not working

Problem: Instead of the redirected website, an error message is displayed.

Cause: Most often this is caused by entering the original domain address with https, which basic redirect does not support. Some services, including browser address bars, add it automatically to links.

Less often, a conflict or redirect loop occurs, where the new domain redirects back to the old one. This situation is usually indicated by the error message TOO MANY REDIRECTS.

Solution: Check whether you are entering the redirected domain address with HTTPS. Our redirect server does not support this protocol, so if you need to redirect via HTTPS, follow the instructions in the chapter on HTTPS redirect using WEDOS Protection, or Webhosting – domain redirect via HTTPS. Also check that the domain you are redirecting to does not redirect back to the original domain.

Redirected emails do not arrive

Problem: Redirected emails do not arrive in the destination mailbox.

Cause: Most often this is because the destination mailbox is set on the domain you are redirecting. In other cases, anti-spam mechanisms prevent delivery.

Solution: Check the SPAM folder.

If you receive the error message mail for domena.tld loops back to myself, make sure the domain is not sending emails to itself.

Frequently asked questions

How do I redirect a domain to myself, but with www, or to another subdomain of mine?

Such a redirect can only be set up via webhosting according to the instructions Webhosting – domain redirect via HTTPS.

How do I redirect a domain over HTTPS?

Follow the instructions in Webhosting – domain redirect via HTTPS.

How do I redirect a subdomain?

Basic redirect redirects all subdomains that do not have their own DNS records. If you need to redirect one specific subdomain, use the procedure for redirect via HTTPS.

How do I redirect emails for a domain whose DNS is elsewhere?

Make sure it contains a single MX record with the address mxredir.wedos.net.

Can I set it up so that emails from a domain go to multiple email addresses?

Not in the customer administration, but you can forward emails from the destination mailbox (from the administration or by using email client filters, including WebMail).

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