Webhosting - Aliases

In this guide, you will learn:

• What aliases are used for
• How to add or remove an alias on Webhosting
• How to set up an alias for:
  • Multiple separate websites on one Webhosting
  • Email mailboxes for different domains
  • Redirecting with HTTPS
• Common problems
• Frequently asked questions

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Webhosting aliases

You can point an additional 3 domains as aliases to the space of each NoLimit and NoLimit Extra Webhosting. If you need to operate more domains on the hosting, you can increase this number by purchasing the Unlimited number of aliases add-on. LowCost Webhosting does not support aliases.

Through aliases, you can operate multiple different websites on one Webhosting. These websites share:

• Webhosting performance: Individual websites on Webhosting share processes reserved for the entire Webhosting, which places higher demands on optimization.
• Email mailboxes: Email space and individual mailboxes are shared for aliases. More information can be found in the chapter Email mailboxes for different domains.

Alternatively, you can use aliases for redirection with the HTTPS protocol. More information can be found in the chapter Redirecting with HTTPS.

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Adding and removing an alias

Before adding an alias to a webhosting, make sure that:

• The (sub)domain being added is not the name of an existing alias, Webhosting, Mailhosting, or WebSite service. If you already have such a service in your customer account, remove its alias or rename it according to the instructions Webhosting – Renaming, Mailhosting – Renaming, or WebSite – Renaming.
• The domain being added is at least temporarily in the same customer account as the Webhosting to which you are adding the alias. If not, move it according to the instructions Services – Transfer between accounts, or Domains – Transfer between accounts using an authorization password. This limitation applies only to domains registered with VEDOS; domains registered elsewhere do not need to be moved in any way. Alternatively, ask the customer whose account contains the domain to grant you authorization according to the instructions Administration – Authorized user.

Until these conditions are met, the system will not allow the alias to be added.

Alias management interface

You can access alias management by following these steps:

1. Log in to the customer administration ⧉.
2. In the top menu, select Hosting services  Webhosting.
3. Select the service from the list of webhostings to which you want to add the alias.
4. In the left menu, select Aliases.

We also recommend using the WEDOS DNS servers for the domain. This can automate part of the next steps.

Adding an alias

Add an alias to Webhosting by following these steps:

1. Enter the alias management interface according to the chapter Alias management interface.
2. In the New alias box, fill in the alias domain.
3. Decide whether to automatically set up DNS and generate a Let’s Encrypt certificate.
4. Click the Add alias button.

If you use WEDOS DNS servers, you can automatically point the domain to the webhosting with the alias. The option make changes on our DNS servers for the alias domain is selected automatically. The system automatically changes A, AAAA record types and MX for the given (sub)domain. DNS record changes will take effect within 1 hour.

If the domain is already pointed to the webhosting from an earlier time, you can automatically include the alias domain in the Let's Encrypt certificate. If the domain is not already pointed, the system will wait 10 minutes for DNS propagation when this option is checked and then attempt to generate the certificate.

Removing an alias

To remove an alias, follow these steps:

1. Enter the alias management interface according to the chapter Alias management interface.
2. In the alias overview, click the cross icon next to the name of the alias you want to remove.
3. Confirm the deletion of the alias.

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Alias settings

You can use an alias to operate multiple websites and emails on one Webhosting, or for redirection (with HTTPS).

Multiple websites on one Webhosting

By default, aliases display the contents of the www folder on the Webhosting FTP. Therefore, on the domain and subdomains of the alias you see the same content as on the main domain (if its content is in the www folder).

A detailed guide to setting up separate alias websites can be found in the article Webhosting – Separate websites for aliases.

Email mailboxes for different domains

By default, Webhosting mailboxes are shared by alias domains. For example, the mailbox info@domena.tld is shared (identical) with the mailbox info@alias.tld.

If you need to distinguish mailboxes, you can set up so-called identities in WebMail ⧉. A detailed guide can be found in the article WebMail – Alias email mailboxes (identities).

Redirecting with HTTPS

Basic domain redirection does not support the https protocol because the redirect server does not have, and cannot have, an SSL certificate issued for the given domain. On your own Webhosting, you can issue a certificate for the alias domain (and its subdomains).

Instructions for redirecting a domain with HTTPS can be found in the article Webhosting – Domain redirection with HTTPS.

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Common problems

Common problems with alias setup include:

• The domain cannot be added as an alias
• Domain in another customer account
• Problem when adding to the Let's Encrypt certificate
• URL in the form domain.tld/domains/domain.tld

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Frequently asked questions