In this article, you will learn:
Disk service plans
You can change the plan only for paid Disk variants. WEDOS Disk Free (free with Webhosting and VPS) cannot be changed or combined into one larger space.
You can increase or decrease the disk space to one of the variants listed on the product pages of the Disk service:
- 30 GB (up to 30 thousand files)
- 100 GB (up to 200 thousand files)
- multiples of 1 TB (up to 3 million files / TB; maximum 3 TB)
Disks with individual parameters are not offered.
Plan change
When switching to a lower plan (reducing disk space):
- Make sure the used space is smaller than the available space of the new plan. The same restriction also applies to the number of files and users.
- Unused funds from the higher plan can be used to extend the service validity for a proportional period. Include the renewal request in your communication with technical support.
Increasing the space will be performed by a technician as soon as possible. The system will then issue an invoice with a 7-day due date for payment of the price difference until the end of the currently prepaid period. If you have sufficient Credit, the system will automatically deduct the amount from the Credit Account.
Request a decrease/increase of the WEDOS Disk service plan via the contact form ⧉ using the following template:
I request a change of the service plan (replace the parenthesis with the name or number) to (enter the size of the new service).
Frequently Asked Questions
Can the number of files or users be increased individually?
Unfortunately, we do not support any individual plan configurations (with the exception of increasing space).
How do I increase the Free Disk plan?
It is not possible to increase Free Disk, because it is tied to the service it was created for. Create a new (paid) disk and move the data to it.